Head unit, droplet discharging apparatus, droplet discharging system, information processing apparatus, information processing method, status information notifying method, status information updating method, faulty position detecting method, and programs

ABSTRACT

The present invention provides a droplet discharging apparatus including a discharge head for deflectively discharging droplets through one discharge port at a plurality of pixel areas in adaptive fashion. The discharge head is controlled to discharge droplets at an object. A storage unit stores status information about the discharge head. A communication unit communicates with an information processing apparatus located outside so as to transmit the status information to the information processing apparatus.

BACKGROUND OF THE INVENTION

The present invention relates to a droplet discharging apparatus fordischarging droplets at an object. More particularly, the inventionrelates to: a head unit having a discharge head capable of dischargingdroplets through a single discharge port at a plurality of pixel areasin deflected fashion; a droplet discharging apparatus equipped with thatdischarge head; an information processing apparatus capable ofcommunicating adaptively with that droplet discharging apparatus;methods and programs for providing notification and updating statusinformation and for being executed by that droplet dischargingapparatus; an information processing apparatus for verifying andupdating status information about that droplet discharging apparatus;methods and programs for processing information, detecting faultypositions, and updating status information and for being executed bythat information processing apparatus; and a droplet discharging systemmade up of that droplet discharging apparatus and that informationprocessing apparatus.

Ink discharge type printers have gained widespread use today. Dependingon their use status, these printers can sometimes experience cases ofdegradation in performance. Notable cases of such degradation includefaulty discharges due to clogged discharge ports (i.e., nozzles) ornozzles that have become defective.

Depending on its cause, a faulty function could be repairedtheoretically by printer designers modifying relevant settings on thehead unit of the affected printer. The hypothetical dispatch of aprinter designer to the locale of the printer in question, however, isobviously unrealistic from a cost effectiveness point of view. Inpractice, service personnel having received technical information frommanufacturers or venders are dispatched to repair failed equipment.

Repairs of some defects are difficult to accomplish except by thosewell-versed in the printer design. Manufacturers and venders have beenslow to implement arrangements affording service personnel in the fieldsufficient means and expertise to isolate and deal with problems indiverse degrees of severity with ease, including the difficult cases.

Meanwhile, most printers are furnished with features allowing end usershaving noticed poor print quality to perform simple maintenance work andto check the remaining amount of ink for replenishment.

The users carry out their maintenance work typically by checking anindicator on the printer body or a display screen of an externalcomputer connected with the printer being serviced. The servicing workillustratively includes head cleaning, gap control, and colorcorrection.

Japanese Patent Laid-open No. 2001-7969 discloses techniques for causingan image reading apparatus (i.e., scanner) mounted on a printer to readthe result of print and for diagnosing the operating status of theprinter based on the read data.

Japanese Patent Laid-open No. 2001-7969 further discloses techniques forallowing or prompting the user to perform maintenance work based on theresult of such diagnosis. The disclosed techniques are intended toeliminate the end user's subjective—and often erroneous—assessment ofprinter failures with a view to ensuring stable print quality.

However, the information provided within the framework of conventionaltechnical assistance is mostly limited to basic settings (e.g., versioninformation about a driver) of the printer, indications for urging theuser to clean the printer head, and some supplementary knowledge aboutthe printer innards that cannot be appraised from the outside.

In other words, end users are offered no detailed status informationabout the ink discharge section and other key parts of the printer orabout their soiled conditions. At present, only service personnel andengineers involved in printer development have access to suchinformation through the use of specialized analytic tools.

It follows that the user, having failed to restore normal printingthrough head cleaning, typically needs to let service personnel orspecialists in printer development take care of the repairs withoutknowing what is actually wrong with the equipment. Such repairs mostlytake place with the users bringing their faulty printers to servicecenters or having service personnel come over to their place for repairwork.

In the meantime, the number of the above-mentioned analytic toolsdeployed in the field is generally small. Given their limited resources,service personnel are often forced to roughly isolate what appears to bethe trouble with the printer, before replacing an entire unit containingthe apparently isolated fault. As a result, the repair tends to costmore and take longer than is acceptable to many end users.

SUMMARY OF THE INVENTION

The present invention has been made in view of the above circumstancesand has as its principal object the provision of techniques for allowingthose engaged in repair work to easily isolate the probable cause of afaulty discharge head.

Another object of the invention is to provide techniques for allowingservice personnel easily to change status information about thedischarge head.

A further object of the invention is to provide arrangements forallowing the end user to verify the probable cause of a defectivefunction with a high degree of confidence without resorting tospecialized analytic tools.

An even further object of the invention is to provide arrangements forpresenting the end user with necessary work to do or an appropriateaction to take to repair the failed function.

In achieving the foregoing and other objects of the present inventionand according to a first aspect thereof, there is provided a head unitincluding a discharge head for deflectively discharging droplets throughone discharge port at a plurality of pixel areas, and a storage unit forrewritably holding status information about the discharge head.

According to a second aspect of the invention, there is provided adroplet discharging apparatus including: a discharge head fordeflectively discharging droplets through one discharge port at aplurality of pixel areas in adaptive fashion, the discharge head beingcontrolled to discharge droplets at an object; a storage unit forstoring status information about the discharge head; and a communicationunit for communicating with an information processing apparatus locatedoutside so as to transmit the status information to the informationprocessing apparatus.

According to a third aspect of the invention, there is provided adroplet discharging apparatus including: a discharge head fordeflectively discharging droplets through one discharge port at aplurality of pixel areas in adaptive fashion, the discharge head beingcontrolled to discharge droplets at an object; and a communication unitfor communicating with an information processing apparatus locatedoutside in order to write status information about the discharge head toa storage unit of the information processing apparatus.

According to a fourth aspect of the invention, there is provided aninformation processing apparatus having a computer installed internally.The information processing apparatus includes: a comparison unit forcomparing image data derived from optically reading a test patterndischarged by a droplet discharging apparatus for defective positionverification, with a threshold value defined for the test pattern withregard to each of a plurality of pixel positions; a detection unit fordetecting a pixel position about which the read image data is foundsmaller than the corresponding threshold value based on results of thecomparison by the comparison unit; and a display control unit forcausing a display device to display position information about thedischarge port corresponding to the detected pixel position as theposition information about the discharge port of which a dischargedefect is recognized.

According to a fifth aspect of the invention, there is provided aninformation processing apparatus having a computer installed internally.The information processing apparatus includes: an input admission unitfor allowing position information about a discharge port for which adischarge defect is recognized to be input or corrected through adisplay screen; and a status information notification unit for notifyinga droplet discharging apparatus located externally of the discharge portposition information established through the discharge screen as thestatus information about a discharge head, in order to update thedischarge head status information held by either the droplet dischargingapparatus or by the discharge head.

According to a sixth aspect of the invention, there is provided a statusinformation notifying method for use with a droplet dischargingapparatus controlling a discharge head deflectively to dischargedroplets through one discharge port at a plurality of pixel areas inadaptive fashion. The status information notifying method is executed tohave the droplet discharging apparatus operate in restored functionmode. The status information notifying method includes the steps of:reading status information about the discharge head from a storage unitwhen an information processing apparatus located externally designatesrestored function mode; and transmitting the read status information tothe information processing apparatus.

According to a seventh aspect of the invention, there is provided astatus information updating method for use with a droplet dischargingapparatus controlling a discharge head deflectively to dischargedroplets through one discharge port at a plurality of pixel areas inadaptive fashion. The status information updating method is executed tohave the droplet discharging apparatus operate in restored functionmode. The status information updating method includes the step of:updating status information held in a storage unit about the dischargehead by use of status information received from an informationprocessing apparatus located externally.

According to an eighth aspect of the invention, there is provided adefective position detecting method including the steps of: comparingimage data derived from optically reading a test pattern discharged by adroplet discharging apparatus for defective position verification, witha threshold value defined for the test pattern with regard to each of aplurality of pixel positions; detecting a pixel position about which theread image data is found smaller than the corresponding threshold valuebased on results of the comparison in the comparing step; and causing adisplay device to display position information about the discharge portcorresponding to the detected pixel position as the position informationabout the discharge port of which a discharge defect is recognized.

According to a ninth aspect of the invention, there is provided a statusinformation updating method including the steps of: allowing positioninformation about a discharge port for which a discharge defect isrecognized to be input or corrected through a display screen; andnotifying a droplet discharging apparatus located externally of thedischarge port position information established through the dischargescreen as the status information about a discharge head, in order toupdate the discharge head status information held by either the dropletdischarging apparatus or by the discharge head.

According to a tenth aspect of the invention, there is provided aprogram for use with a computer incorporated in a droplet dischargingapparatus including a discharge head, which deflectively dischargesdroplets through one discharge port at a plurality of pixel areas inadaptive fashion and which is controlled to discharge droplets at anobject. The program causes the computer to carry out the steps of:reading status information about the discharge head from a storage unitwhen an information processing apparatus located externally designatesrestored function mode; and transmitting the read status information tothe information processing apparatus.

According to an eleventh aspect of the invention, there is provided aprogram for use with a computer incorporated in a droplet dischargingapparatus including a discharge head, which deflectively dischargesdroplets through one discharge port at a plurality of pixel areas inadaptive fashion and which is controlled to discharge droplets at anobject. The program causes the computer to carry out the step of:updating status information held in a storage unit about the dischargehead by use of status information received from an informationprocessing apparatus located externally.

According to a twelfth aspect of the invention, there is provided aprogram for use with a computer incorporated in an informationprocessing apparatus. The program causes the computer to carry out thesteps of: comparing image data derived from optically reading a testpattern discharged by a droplet discharging apparatus for defectiveposition verification, with a threshold value defined for the testpattern with regard to each of a plurality of pixel positions; detectinga pixel position about which the read image data is found smaller thanthe corresponding threshold value based on results of the comparison inthe comparing step; and causing a display device to display positioninformation about the discharge port corresponding to the detected pixelposition as the position information about the discharge port of which adischarge defect is recognized.

According to a thirteenth aspect of the invention, there is provided aprogram for use with a computer incorporated in an informationprocessing apparatus. The program causes the computer to carry out thesteps of: allowing position information about a discharge port for whicha discharge defect is recognized to be input or corrected through adisplay screen; and notifying a droplet discharging apparatus locatedexternally of the discharge port position information establishedthrough the discharge screen as the status information about a dischargehead, in order to update the discharge head status information held byeither the droplet discharging apparatus or by the discharge head.

The inventive arrangements outlined above allow service personnel toverify status information about a stand-alone head unit or a head unitincorporated in a droplet discharging apparatus. The service personnelare thus able to grasp the current status of the discharge head andchange its status information with little difficulty. This makes itpossible to recover easily from a failed function of the discharge head.

Furthermore, according to a fourteenth aspect of the invention, there isprovided a droplet discharging system including a droplet dischargingapparatus and an information processing apparatus interconnected by acommunication channel. The droplet discharging apparatus includes: adetection unit for detecting changes in status of a monitored object; astorage unit for storing either detected values from the detection unitor a use history of the monitored object as status information; and acommunication unit for communicating with the information processingapparatus located externally so as to transmit the status information tothe information processing apparatus. The information processingapparatus includes: an analysis unit for analyzing the statusinformation acquired from the droplet discharging apparatus throughcommunication; and a presentation unit for presenting an end user with aprobable cause of a detected defect in the monitored object in eithertextual or visual form, the probable cause having been isolated throughanalysis by the analysis unit.

According to a fifteenth aspect of the invention, there is provided adroplet discharging system including a droplet discharging apparatus andan information processing apparatus interconnected by a communicationchannel. The droplet discharging apparatus includes: a detection unitfor detecting changes in status of a monitored object; a storage unitfor storing either detected values from the detection unit or a usehistory of the monitored object as status information; and acommunication unit for communicating with the information processingapparatus located externally so as to transmit the status information tothe information processing apparatus. The information processingapparatus includes: an analysis unit for analyzing the statusinformation acquired from the droplet discharging apparatus throughcommunication; and a presentation unit for presenting an end user ineither textual or visual form with contents of work to be done torecover from a probable cause of a detected defect in the monitoredobject, the probable cause having been isolated through analysis by theanalysis unit.

According to a sixteenth aspect of the invention, there is provided adroplet discharging apparatus including: a detection unit for detectingchanges in status of a monitored object; a storage unit for storingeither detected values from the detection unit or a use history of themonitored object as status information; and a communication unit forcommunicating with an information processing apparatus locatedexternally so as to transmit the status information to the informationprocessing apparatus.

According to a seventeenth aspect of the invention, there is provided aninformation processing apparatus for carrying out information processingneeded to recover from a defective function of a droplet dischargingapparatus connected with the information processing apparatus via acommunication channel. The information processing apparatus includes: acommunication unit for receiving status information from the dropletdischarging apparatus; an analysis unit for analyzing either detectedvalues of changes in status of a monitored object or a use history ofthe monitored object, the detected values or the use history having beenacquired as the status information from the droplet dischargingapparatus; and a presentation unit for presenting an end user with aprobable cause of a detected defect in the monitored object in eithertextual or visual form, the probable cause having been isolated throughanalysis by the analysis unit.

According to an eighteenth aspect of the invention, there is provided aninformation processing apparatus for carrying out information processingneeded to recover from a defective function of a droplet dischargingapparatus connected with the information processing apparatus via acommunication channel. The information processing apparatus includes: acommunication unit for receiving status information from the dropletdischarging apparatus; an analysis unit for analyzing either detectedvalues of changes in status of a monitored object or a use history ofthe monitored object, the detected values or the use history having beenacquired as the status information from the droplet dischargingapparatus; and a presentation unit for presenting an end user in eithertextual or visual form with contents of work to be done to recover froma probable cause of a detected defect in the monitored object, theprobable cause having been isolated through analysis by the analysisunit.

According to a nineteenth aspect of the invention, there is provided aninformation processing method for use with an information processingapparatus connected to a droplet discharging apparatus via acommunication channel. The information processing method includes thesteps of: analyzing either detected values of changes in status of amonitored object or a use history of the monitored object, the detectedvalues or the use history having been acquired as status informationfrom the droplet discharging apparatus; and presenting an end user witha probable cause of a detected defect in the monitored object in eithertextual or visual form, the probable cause having been isolated throughanalysis in the analyzing step.

According to a twentieth aspect of the invention, there is provided aninformation processing method for use with an information processingapparatus connected to a droplet discharging apparatus via acommunication channel. The information processing method includes thesteps of: analyzing either detected values of changes in status of amonitored object or a use history of the monitored object, the detectedvalues or the use history having been acquired as status informationfrom the droplet discharging apparatus; and presenting an end user ineither textual or visual form with contents of work to be done torecover from a probable cause of a detected defect in the monitoredobject, the probable cause having been isolated through analysis in theanalyzing step.

According to a twenty-first aspect of the invention, there is provided aprogram for use with a computer incorporated in an informationprocessing apparatus connected to a droplet discharging apparatus via acommunication channel. The program causes the computer to carry out thesteps of: analyzing either detected values of changes in status of amonitored object or a use history of the monitored object, the detectedvalues or the use history having been acquired as status informationfrom the droplet discharging apparatus; and presenting an end user witha probable cause of a detected defect in the monitored object in eithertextual or visual form, the probable cause having been isolated throughanalysis in the analyzing step.

According to a twenty-second aspect of the invention, there is provideda program for use with a computer incorporated in an informationprocessing apparatus connected to a droplet discharging apparatus via acommunication channel. The program causes the computer to carry out thesteps of: analyzing either detected values of changes in status of amonitored object or a use history of the monitored object, the detectedvalues or the use history having been acquired as status informationfrom the droplet discharging apparatus; and presenting an end user ineither textual or visual form with contents of work to be done torecover from a probable cause of a detected defect in the monitoredobject, the probable cause having been isolated through analysis in theanalyzing step.

If any defect is detected, the inventive arrangements outlined aboveenable the information processing apparatus to gain direct access tostatus information about the connected droplet discharging apparatus foranalysis and thereby to present the end user with the probable cause ofthe defect with a high degree of confidence. This makes it possible forthe end user to determine early on whether the trouble can be dealt withon the user's side or needs to be taken care of by service personnel.

The early diagnosis is beneficial to both the end user and thespecialists who are to take over the repair. Since results of thediagnosis have already been known in appreciably detailed fashion, itcosts less and takes shorter time than usual for the experts to do therepair work, including preparation of necessary parts, on the faultyapparatus that is brought into the service center or similar facilities.Obviously, the end user's subjective assessments of the defect statusare minimized so that the trouble is dealt with professionally.

With the inventive arrangements above in use, the end user is presentedin an easy-to-understand visual format with contents of work to be doneto recover from the defective function. Shortly after the occurrence ofa failure, it is thus possible to determine whether or not the end usercan take care of it.

The inventive arrangements allow the end user adequately to fix simpletroubles on the spot. The practice saves time and money that wouldotherwise be needed for the repair by experts. Needless to say, the enduser is suitably guided to address the defect with no need to rely onsubjective assessments.

BRIEF DESCRIPTION OF THE DRAWINGS

These and other objects of the invention will be seen by reference tothe description, taken in connection with the accompanying drawing, inwhich:

FIG. 1 is a schematic view showing a structure of a head unit;

FIGS. 2A and 2B are schematic views explaining how droplets aredischarged deflectively;

FIG. 3 is a schematic view depicting a structure of a dropletdischarging apparatus with its status information transmitted to theoutside;

FIG. 4 is a schematic view illustrating a structure of a dropletdischarging apparatus with its status information updated externally;

FIG. 5 is a block diagram of an information processing apparatusarranged to analyze defective positions;

FIG. 6 is a block diagram of an information processing apparatusarranged to update status information;

FIG. 7 is a block diagram indicating an internal structure of acomputer;

FIG. 8 is a flowchart of processes in which an analytical program isexecuted;

FIG. 9 is a schematic view of a test pattern;

FIG. 10 is an enlarged view of the test pattern;

FIG. 11 is a schematic view of a test pattern rendered by a dischargehead having a discharge defect;

FIG. 12 is a block diagram presenting an internal structure of aprinter;

FIG. 13 is a block diagram sketching an internal structure of an inkdischarge control unit;

FIGS. 14A and 14B are schematic views showing discharge patterns;

FIG. 15 is a schematic view showing relations between written dischargepatterns and actually discharged patterns;

FIGS. 16A and 16B are schematic views indicating tables ofcorrespondence prepared for discharge defect verification;

FIG. 17 is a block diagram outlining an internal structure of adischarge position determining unit;

FIG. 18 is a block diagram depicting an internal structure of a readcounter;

FIG. 19 is a schematic view illustrating an internal structure of a readaddress displacement unit;

FIG. 20 is a flowchart of processes in which an authentication programis executed;

FIG. 21 is a flowchart of processes in which a program for creating adischarge information screen is executed;

FIG. 22 is a schematic view of a system configuration assumed forfunction recovery work to be done;

FIG. 23 is a flowchart of processes in which function recovery work iscarried out;

FIG. 24 is a schematic view of an authentication screen;

FIG. 25 is a schematic view of a discharge information screen;

FIG. 26 a schematic view explaining results of print after recovery;

FIG. 27 is a block diagram showing a structure of another dropletdischarging apparatus;

FIG. 28 is a block diagram depicting a structure of another informationprocessing apparatus;

FIG. 29 is a block diagram illustrating an overall configuration of aprinter system;

FIG. 30 is a schematic view indicating a bottom structure of a headcartridge;

FIG. 31 is a schematic view presenting a top structure of the headcartridge;

FIG. 32 is a schematic view sketching a structure of an ink cartridge;

FIGS. 33A and 33B are schematic views explaining how droplets aredischarged deflectively;

FIG. 34 is a schematic view indicating where a remaining ink sensor isattached;

FIG. 35 is a schematic view showing a conceptual structure of an inkdroplet sensor;

FIG. 36 is a flowchart of processes in which a function recovery programis executed;

FIG. 37 is a flowchart of further processes in which the functionrecovery program is executed;

FIG. 38 is a schematic view of an operation status display screen;

FIG. 39 is a schematic view of an authentication screen;

FIG. 40 is a tabular view showing relations between detailed errors andtheir probable causes; and

FIG. 41 is a schematic view illustrating where an ink absorbing spongeis located.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

A first embodiment of this invention will now be described.

(1) Head Unit

In order to achieve the foregoing and other objects of this invention,the invention proposes a head unit including the components to bedescribed below. FIG. 1 shows a typical structure of a head unit 1according to the invention. The head unit 1 includes a discharge head 2and a storage unit 3. The discharge head 2 has each of its dischargeports 2A discharging droplets at a plurality of pixel areas. The storageunit 3 rewritably retains status information about the discharge head 2.

The head unit 1 uses the discharge ports 2A each capable of dischargingdroplets not only at a single pixel area but also at a plurality ofpixel areas. Illustratively, as shown in FIGS. 2A and 2B, each dischargeport may discharge droplets deflectively at two pixel areas. FIG. 2Aindicates an example in which deflective discharge is not carried out,while FIG. 2B shows an example in which droplets are dischargeddeflectively. The deflective discharge capability allows each pixel areato be rendered by droplets coming from two discharge ports.

That capability may be used to restore the function of a defectivedischarge port. Suppose that an (N+1)-th port fails to dischargedroplets. In that case, the failed function is restored by getting anN-th discharge port to discharge droplets at the (N+1)-th pixel area.Obviously, the N-th pixel area is rendered by droplets coming from theN-th discharge port. The interpolative discharge feature helps restorenormal image quality in case of a discharge port failure.

The defective discharging of droplets from a discharge port may have anumber of causes: the port in question is completely clogged; the amountof droplets being discharged is insufficient; or the direction ofdischarged droplets from the port is skewed.

Where the (N+1)-th discharge port is found to have its dischargedirection deviated, normal image quality is restored by causing the N-thdischarge port to discharge droplets at the (N+1)-th pixel area. If itis possible electrically to modify the deflection angle of dischargeddroplets from each discharge port, an offset signal may be applied tothe N-th discharge port to compensate for the discharge directiondeviation. This is an alternative way to recover individually from thefailed (N+1)-th discharge port.

To implement the above-described function recovery requires that thedefective port position be recognized by the printer in advance. An itemof status information about the discharge head 2, held in the storageunit 3, constitutes position information about the discharge port 2Aassociated with the discharge failure explained above. The storage unit3 should preferably be a rewritable memory.

The writable storage unit is preferred because the status informationabout the discharge head varies over time. In order to recover from adischarge head defect, it is necessary to keep the discharge head statusinformation up to date. It is also preferred that the information in thestorage unit be held intact in case of a power failure. The statusinformation about the discharge head 2 has nothing to do with theprinter itself.

(2) Droplet Discharging Apparatus

This invention also proposes a droplet discharging apparatus having thecomponents to be described below. FIG. 3 outlines a typical structure ofa droplet discharging apparatus 10 according to the invention. Thedroplet discharging apparatus 10 is capable of controlling the dischargehead 2 adaptively to discharge droplets through each of its dischargeports at a plurality of pixel areas on an object.

The discharge head 2 may be formed integrally with the dropletdischarging apparatus or may be attached removably to the apparatus. Thedroplet discharging apparatus 10 includes a storage unit 3 and acommunication unit 4. The storage unit 3 retains status informationabout the discharge head 2. The communication unit 4 communicates withan information processing apparatus located externally and writes statusinformation about the discharge head 2 to the storage unit 3.

Preferably, the storage unit 3 should also be one in which the statusinformation about the discharge head 2 can be retained rewritably. Thestorage unit 3 may be installed independently of the discharge head 2 ifso desired. The storage medium for use by the storage unit 3 is onewhich is incorporated in, or may be loaded into, the droplet dischargingapparatus.

Illustratively, the storage medium may be a semiconductor memory; amagnetic storage medium such as a magnetic disc (flexible disk or harddisk) or a magnetic tape; or an optical storage medium such as anoptical disk, an optical tape, or a machine-readable bar code-carryingentity. The storage unit 3 may also be furnished as part of theabove-described head unit 1.

The communication unit 4 is an interface device that conductscommunications with an information processing apparatus connectedexternally to the droplet discharging apparatus. The physical connectionsetup may be implemented in wired or wireless fashion using serial,parallel, or network communication terminals.

Illustratively, communications may be established over the Internet. Thecommunication unit 4 notifies the externally located informationprocessing apparatus of the status information about the discharge head.In other words, the communication unit 4 allows the worker engaged inrepair work to readily grasp operation status of the discharge head.

The information processing apparatus may be any electronic applianceincorporating computer capabilities, such as a Personal Computer (PC),Personal Digital Assistant (PDA), a mobile phone, or a video gameconsole.

The droplet discharging apparatus may be any apparatus that has adischarge head, such as a printer or a combination printer-scanner. Thedroplet discharging apparatus may also be a sample discharging apparatusfor discharging droplets of diverse samples.

Preferably, the droplet discharging apparatus should include aninformation conversion unit that converts status information intotext-format data. When the droplet discharging apparatus using itsinformation conversion capability notifies an external informationprocessing apparatus of the converted data, there is no need for anexternally installed information conversion unit with specializedsoftware to report the operation status of the discharge head to theoutside apparatus.

FIG. 4 shows another droplet discharging apparatus according to theinvention. A communication unit 4 of this apparatus communicates with anexternally located information processing apparatus and is used to writestatus information about a discharge head 2 to a storage unit 3. Thecommunication unit 4 permits updating of status information being heldin the droplet discharging apparatus. In turn, the status informationthus updated allows the worker engaged in repair work to restore afailed function of the discharge head 2.

The droplet discharging apparatus should preferably possess anauthentication unit for enabling only an authenticated communicatingparty to access the storage unit 3. That status information about thedischarge head 2, which is held in the storage unit 3, is important forkeeping the result of the rendering above a predetermined level ofquality. This requires that only those who recognize the importance ofthe status information be granted access to the storage unit 3.

(3) Information Processing Apparatus

This invention also proposes an information processing apparatus havingthe components to be discussed below. FIG. 5 depicts a typical structureof an information processing apparatus 20 according to the invention. Inthe inventive information processing apparatus 20, a comparison unit 21compares a threshold value Th of a test pattern discharged by thedroplet discharging apparatus for defective position verification, withoptically read image data about each of the pixel positions involved.

Test patterns rendered by discharged droplets are arranged so that thedischarge ports having discharged the droplets are made distinguishablefrom one another. For example, the patterns rendered by adjacentdischarge ports appear in stepped fashion relative to the row of thedischarge ports. In such a case, the pixel positions corresponding tothe discharge port array reflect the individual discharge ports laid outon the discharge head.

Given the result of the comparison by the comparison unit 21, adetection unit 22 detects any pixel position on which the read imagedata is found smaller than the threshold value Th. The image data belowthe threshold value Th indicates that the amount of discharged dropletsfrom a given discharge port is less than normal. This means thedischarge port in question is completely clogged, that the amount ofdroplets from the port is insufficient, or that the landing position ofthe droplets is displaced.

A display control unit 23 causes a display device to display positioninformation about the discharge portions corresponding to the detectedpixel positions as position information about discharge ports havingdischarge defects. The display control unit 23 presents the workerengaged in repair work with a display of a faulty discharge head in aclearly distinguishable manner, illustratively using numbers thatuniquely identify each of the discharge ports tested.

FIG. 6 outlines another information processing apparatus 20 according tothe invention. This apparatus 20 includes an input admission unit 24 anda status information notification unit 25. The input admission unit 24causes the display device to display a screen through which positioninformation about defective discharge ports is input.

The status information notification unit 25 notifies the dropletdischarging apparatus connected via a communication channel, of thedischarge port position information entered through the screen as thestatus information about the discharge head. The notification triggersupdating of that status information about the discharge head which isheld by the droplet discharging apparatus or by the discharge headitself.

As described, the worker engaged in repair work need only inputdischarge port position information in order to repair the failedfunction of the droplet discharging apparatus or discharge head.

(4) Others

The above arrangements proposed by the invention may also be implementedin the form of methods and programs for notifying or updating statusinformation according to other aspects of the invention. These methodsand programs when implemented are executed by the droplet dischargingapparatus.

The proposed inventive arrangements may further be implemented in theform of methods and programs for detecting defective positions or forupdating status information according to other aspects of the invention.These methods and programs when implemented are carried out by theinformation processing apparatus.

The programs are carried in fixed fashion on recording media fordelivery or distribution. Alternatively, the programs may be deliveredor distributed over suitable transmission channels.

A printer that discharges ink droplets will now be described as a moredetailed example of the droplet discharging apparatus according to theinvention. It is assumed that the techniques that are not specificallydescribed in this specification or illustrated in any of itsaccompanying drawings are part of the techniques and expertise wellknown to those skilled in the art.

It is also assumed that a computer is used as the information processingapparatus for verifying status information about the discharge headincorporated in the printer.

(1) Computer

(1-1) Hardware

FIG. 7 shows a typical structure of a computer 30, which is well knownto those skilled in the art.

The computer 30 includes a CPU (Central Processing Unit) 31, a ROM (ReadOnly Memory) 32, a RAM (Random Access Memory) 33, a hard disk drive 34,a keyboard 35, a display device 36, and a network I/O 37.

The CPU 31 executes programs using the RAM 33 as its work area. Theprogram execution implements diverse functions. The ROM 32 retains basicprograms for controlling data output and input to and from peripheraldevices. The RAM 33 is where an operating system and applicationprograms are carried out. The hard disk drive 34 stores the operatingsystem and application programs. The programs according to thisinvention are also stored on the hard disk drive 34.

The keyboard 35 is an input device used by the worker to input commandsand information to the computer. Another typical input device is amouse. The display device 36 is an output device that displays a userinterface screen designed with such graphic parts as buttons and menus.The worker checks the status of the printer by looking up what isdisplayed on the user interface screen. The worker may modify statusinformation about the printer through the user interface screen.

The network I/O 37 provides communication between the CPU 31 connectedto an internal bus on the one hand and network equipment on the otherhand. With this embodiment, the network I/O 37 connects the computer 30to the printer via a network. Access to the printer is provided by useof an IP address or HTTP.

(1-2) Software

The computer 30 carries out a number of programs to resolve problemsthat may occur on the printer. One such program is an analytic programused to check the operation status of the printer.

The analytic program is executed with regard to image data that isoptically read from the result of a test pattern printout. The testpatterns are assumed to be defined beforehand for verification of thedischarge status of the discharge head.

FIG. 8 is a flowchart of typical processes in which the analyticalprogram is executed. After starting up the program, the computer inprocess P1 resets a count value “i” on a counter that specifies adischarge port. In process P2, the computer acquires image data Scorresponding to an i-th discharge port.

In process P3, the computer determines whether the acquired image data Sis greater than a threshold value Th.

Illustratively, the threshold value Th is defined as half theconceivable image data S. In the case of a color printer, thedetermining process is carried out on each of the colors involved. Ifthe image data is found smaller than the threshold value Th in processP3, the computer determines that the discharge port corresponding tothis pixel has failed to discharge droplets, and saves the count value“i” identifying the pixel position in process P4. The computer then goesto process P5.

If the image data S is found larger than the threshold value Th inprocess P3, the computer goes directly to process P5. In process P5, thecomputer determines whether the count value “i” has reached apredetermined maximum value. Every time the count value “i” is foundbelow its maximum, the computer increments the count value “i” by 1 inprocess P6 and returns to process P2. The routine ranging from processP2 to process P5 is repeated until the count value reaches the maximumvalue.

When the counter reaches the maximum value, the computer in process P7displays on the display device 36 a list of count values “i”representing the discharge ports found to have discharge defects. In thecase of a color printer, the count values are listed for each of thecolors involved.

The processing shown in FIG. 8 constitutes a procedure for determiningdefective discharge positions. Where it is necessary to analyzerendering displacements (in amount and direction) attributable to askewed mounting position of a head chip (the smallest unit of dischargeports arrayed in line) as part of the discharge head, anotherdetermining procedure is utilized. For example, in process P2 of FIG. 8,the computer selects image data about eight pixels surrounding thesuspected pixel position. The computer determines whether each of theeight pixel data is larger or smaller than the threshold value Th.

Thereafter, the computer compares the conceivable patterns of detectionwith the actually detected patterns to measure the amounts anddirections of the deviations. The measurements are displayed in listform as position information about the discharge ports having dischargedefects. For the two procedures above, the fact remains that the normalrendering is unavailable.

(1-3) Test Patterns for Discharge Status Verification

FIG. 9 shows a typical test pattern kept in the computer 30 fordischarge status verification. The test patterns, retainedillustratively on the hard disk drive, each include stripes made up of,say, four colors (yellow (Y), magenta (M), cyan (N), and black (K)).

FIG. 10 is an enlarged view of the test pattern in FIG. 9. As shown inFIG. 10, this test pattern is formed by stepped basic patterns arrangedin the direction of the discharge port array. In this pattern example,each basic pattern has 10 steps each corresponding to a single dischargeport.

The adjacent basic patterns in the same step are thus 10 discharge portsapart. For this reason, the smallest rendering patterns making up agiven test pattern are each an independent pattern in the vertical andthe horizontal directions.

As shown in FIG. 11, if the position of a rendering pattern as part ofthe test pattern is known, it is possible uniquely to identify theposition of the corresponding discharge port. In the example of FIG. 11,a missing portion in the rendering pattern indicates that discharge port(i.e., nozzle) No. 114 has a discharge defect.

(2) Printer

(2-1) Hardware

FIG. 12 depicts a typical structure of a printer 40. The hardware of theprinter 40 is well known to those skilled in the art. The printer 40includes a CPU 41, a ROM 42, a RAM 43, a mechanism control unit 44, anetwork I/O 45, an arithmetic unit 46, an ink discharge control unit 47,and an ink discharge unit 48.

The CPU 41 executes programs using the RAM 43 as its work area. Theprogram execution implements diverse functions. The ROM 42 retainsfirmware that defines the basic operations of the printer. The programsaccording to this invention are stored as part of the firmware.

The RAM 43 is used not only as a work area in which the firmware isexecuted but also as a place where status information about the printeris stored. Illustratively, the RAM 43 stores system version informationand machine version information as part of the status information aboutthe printer. The RAM 43 is also used to accommodate temporarily thatstatus information about a line head which has been retrieved from theink discharge unit 48. For example, discharge defect position data isstored as the line head status information in the RAM 43.

The mechanism control unit 44 is used to control a sheet feedermechanism. The network I/O 45 is a device that provides communicationwith an externally established computer. With this embodiment, theprinter 40 is connected to the computer over the network.

The arithmetic unit 46 is used to generate gradation data by subjectingimage data to a many-valued error variance process. In this example,image data on each color is input in eight bits. The arithmetic unit 46converts the input data into gradation data in four bits on each colorand outputs the converted data.

The gradation data refers to data that defines the number of dropletsreaching each pixel area. The way in which each pixel is thus renderedby a set of a plurality of droplets is called pulse number modulation.The number that the gradation data may take for each pixel is dependenton the number of gradations to be rendered. In this example, each pixelis constituted by up to six droplets.

The ink discharge control unit 47 converts gradation data into acorresponding discharge pattern and supplies the ink discharge unit 48with the discharge pattern in a suitably timed manner. The ink dischargeunit 48 has a line head having a plurality of discharge ports (i.e.,nozzles) arrayed in a single line. The line head corresponds to thedischarge head discussed above.

The ink discharge unit 48 includes a driving circuit for causingdroplets to be discharged through each discharge port, and a RAM 48Athat stores status information about the line head. The ink dischargeunit 48 corresponds to the head unit described above.

The line head used here is designed to control deflectively thedirection in which droplets are discharged using electrical controls. Inthis example, each discharge port is capable of hitting two pixel areaswith droplets, as illustrated in FIGS. 2A and 2B. It is assumed that thedirection of deflection control coincides with the array of a pluralityof discharge ports (nozzles) on the line head.

It is also assumed that in a single discharge cycle constituting thesmallest rendering period for one pixel, all or a single set ofdischarge ports discharges droplets deflectively in the same direction.For this example, it is assumed further that the direction of deflectioncan be switched per discharge cycle.

(2-2) Ink Discharge Control Unit

FIG. 13 outlines a typical structure of the ink discharge control unit47. The ink discharge control unit 47 includes a pulse number modulationunit 47A, a discharge pattern storage unit 47B, a correspondence tableselection unit 47C, a discharge position determination unit 47D, abuffer memory 47E, a write counter 47F, and a read counter 47G.

The pulse number modulation (PNM) unit 47A is a functional element thatconverts gradation data into a corresponding discharge pattern byreferencing correspondence tables held in the discharge pattern storageunit 47B. With this example, the PNM unit 47A converts four-bitgradation data into eight-bit discharge patterns.

The discharge patterns constitute data for defining droplet dischargetimings. More specifically, a discharge pattern is a series of dischargedata items each specifying whether or not to discharge a plurality ofdroplets.

Illustratively, if “presence of discharge” is represented by dischargedata “1” and “absence of discharge” by discharge data “0,” then adischarge pattern is expressed as a series of 1's and 0's. The length ofthe series reflects the number of discharge cycles constituting therendering period of one pixel. For this example in which the renderingperiod is made up of eight discharge cycles, the length of the seriesconstituting the discharge pattern is “8.” Each discharge data itemspecifies whether droplets are to be discharged during the dischargecycle corresponding to the array position in question.

FIGS. 14A and 14B show typical discharge patterns. FIG. 14A indicates adischarge pattern PNM1 corresponding to gradation data “1.” Thegradation data “1” signifies that droplets are discharged in one out ofevery eight discharge cycles. The discharge pattern “1” alone has eightpattern candidates. Selection of one of the discharge cycles in whichdroplets are to be actually discharged depends on which of the patterncandidates is associated with the gradation data “1.”

FIG. 14B shows a discharge pattern PNM2 corresponding to gradation data“2.” The gradation data “2” signifies that droplets are discharged intwo of the eight discharge cycles. That means the discharge pattern “2”has 28 pattern candidates. As illustrated in FIG. 14B, the dischargingmay take place either continuously or discontinuously. In this case,too, selection of two of the discharge cycles in which droplets are tobe actually discharged depends on which of the pattern candidates isassociated with the gradation data “2.” The same arrangement applies toother gradation data.

The discharge pattern storage unit 47B is a functional device thatstores a plurality of types of correspondence tables designatingcorrespondence between gradation data and discharge patterns. Thestorage unit 47B of this example accommodates two types ofcorrespondence tables, one for normal discharging and the other fordefective discharging.

A correspondence table 47B1 for normal discharging is made up of asingle correspondence table. That is, a single discharge pattern isretrieved for each gradation data item.

A correspondence table 47B2 for defective discharging uses dischargepatterns arranged in such a manner that the discharge data denoting“presence of discharge” will not be given with regard to a dischargeport found to have a discharge defect. The correspondence table 47B2 isactually constituted by two correspondence tables 47B21 and 47B22because the discharge direction is controlled deflectively in twodirections with this example.

The correspondence table 47B21 addresses discharge ports found to have adischarge defect each, and the correspondence table 47B22 applies todischarge ports associated with the discharge defects.

The discharge ports associated with the discharge defects refer todischarge ports each located adjacent to a defective discharge port inthe deflective discharge direction.

The associative relations mentioned above are explained with referenceto FIGS. 15 and 16. FIG. 15 shows an example in which converteddischarge patterns are written to the buffer memory 47E. The columnaddresses in FIG. 15 correspond to pixel areas. Illustratively, with nodeflection control in effect, a discharge port (nozzle) “n”corresponding to column address “n” discharges droplets in accordancewith a discharge pattern “00001010.” It should be noted that the rowaddresses in FIG. 15 correspond to eight discharge cycles.

Notations PNMi (i=1 to 8) in FIG. 15 indicate discharge patterns inincrements of discharge cycles (discharge patterns in the linedirection). The arrows in FIG. 15 denote the directions of deflectivedischarges. These directions are the same as those of deflectivedischarges shown in FIG. 2B. Notations “+1” and “0” represent thedirections of read address displacements. The values coincide with thedirections of deflection control and correspond to the deflecteddirections as illustrated in FIGS. 2A and 2B.

In this example, as described, droplets discharged through eachdischarge port are controlled deflectively. It is thus necessary to readdischarge patterns for each discharge port (nozzle) by taking intoconsideration the direction of deflection as indicated by shadedportions in FIG. 15. In the example of FIG. 15, the discharge port(nozzle) “n” discharges droplets in keeping with a discharge pattern“00011110.”

That is, if the discharge port (nozzle) “n” has a discharge defect, thedischarge patterns for the gradation data involved (regarding eachpixel) need to be established in such a manner that all discharge datacorresponding to the shaded portions become “0.”

FIGS. 16A and 16B show typical correspondence tables associated withdischarge defects, with deflective discharges taken into consideration.The table in FIG. 16A corresponds to the correspondence table 47B21addressing discharge ports found to have a discharge defect each, andthe table in FIG. 16B corresponds to the correspondence table 47B22applying to discharge ports associated with the discharge defects.

The two tables in FIGS. 16A and 16B, like their counterparts in FIGS.15A and 15B, are shown to have shaded discharge cycles in which thedischarge port (nozzle) “n” with a discharge defect discharges droplets.As illustrated, all discharge data corresponding to the shaded portionsare set for “0.” On the other hand, discharge data “1” is set for eachof the discharge cycles other than those shaded, with a view to makinggraduated rendering possible in keeping with gradation data.

The discharging of droplets is possible in any positions other thanthose corresponding to the discharge cycles shown shaded.

In this example, the discharge data “1” may be set for the positioncorresponding to one of every four discharge cycles, i.e., half of thetotal of eight discharge cycles.

As described, the periods that may be used for graduated rendering arelimited to half of the entire discharge cycles. For this reason, if thegradation data involved exceeds the allowable number of dischargecycles, the gradations that can be actually rendered are limited tothose that may be rendered in half of all discharge cycles. Meanwhile,the discharge pattern storage unit 47B is generally implemented using aRead-Only memory (ROM).

Alternatively, a Random Access Memory (RAM) or other semiconductorstorage device may be used to implement the discharge pattern storageunit 47B. If a RAM is adopted, the correspondence tables held thereincan be rewritten as desired. That is, the discharge positions can bechanged as needed. The storage unit may alternatively be implementedusing a storage medium that is removably attached to the dropletdischarging apparatus.

The correspondence table selection unit 47C is a functional element thatselects the correspondence table to be referenced by the pulse numbermodulation unit 47A in accordance with the result of the determinationby the discharge position determination unit 47D. The result of thedetermination is given as information indicating whether the gradationdata to be converted represents a normal discharge port or a dischargeport having a discharge defect.

If the gradation data corresponds to a pixel unaffected by dischargedefects, the correspondence table selection unit 47C selects thecorrespondence table 47B1 for normal discharging. If the gradation datacorresponds to a pixel subject to defective discharging, thecorrespondence table selection unit 47C selects the correspondence table47B21 or 47B22 associated with discharge defects.

In this example, the correspondence table selection unit 47C firstselects the correspondence table 47B21, then the correspondence table47B22 upon input of the next gradation data. The reason is that for thedeflection direction of this example, a discharge port with a dischargedefect first appears, followed by a discharge port affected by thedischarge defect.

If the deflective direction is opposite to the direction of thisexample, the correspondence table selection unit 47C reverses itschoices.

Selection of the two correspondence tables 47B21 and 47B22 associatedwith discharge defects can be brought about illustratively using atoggle switch. Activation of the toggle switch is triggered by thedetermination that the gradation data in question corresponds to a pixelaffected by a discharge defect.

If the discharge position determination unit 47D also providesinformation about details of the discharge defect as part of the resultof its determination, then it is possible to select one of the twocorrespondence tables based on that information. In this case, asuitable switch may be furnished to make the choice depending on theinformation.

The discharge position determination unit 47D is a functional elementwhich, based on the write addresses generated by the write counter 47F,determines whether the gradation data to be converted represents a pixelaffected by a discharge defect. FIG. 17 outlines a typical structure ofthe discharge position determination unit 47D. In this example, thedischarge position determination unit 47D is made up of a defectiveposition information storage unit 47D1 and a comparison unit 47D2.

The defective position information storage unit 47D1 stores the positioninformation about the pixels opposite to the discharge ports found tohave discharge defects, and the position information about the pixelsaffected by the discharge defects. The position information correspondsto the above-described status information about the discharge head.

The comparison unit 47D2 is a functional element that compares theposition information generated by the write counter 47F with thedefective position information. If a match is detected between the twokinds of position information, the comparison unit 47D2 recognizesgradation data that is affected by a discharge defect. If no match isfound, the comparison unit 47D2 recognizes gradation data about a pixelthat can be rendered normally.

The correspondence table selection unit 47C may find that apredetermined number of gradation data items following the input of afirst-detected discharge defect constitute gradation data about thepixels affected by discharge defects. In that case, the defectiveposition information storage unit 47D1 need only accommodate thefirst-read position information about the pixel affected by thedischarge defect.

As described, the correspondence table selection unit 47C and defectiveposition information storage unit 47D1 may be implemented suitably inkeeping with what is to be processed and what is to be stored by them.

The position information given by the write counter 47F to thecomparison unit 47D2 is address information advanced in phase withregard to the write addresses placed into the buffer memory 47E with aview to providing the pixel position of the gradation data to beprocessed by the pulse number modulation unit 47A.

The buffer memory 47E is a functional element that temporarilyaccommodates discharge patterns. The buffer memory 47E is constituted byRandom Access Memories (RAM) 1 and 2. The two memories 1 and 2 areopposite to each other in phase when discharge patterns are read andwritten. That is, when a discharge pattern is being written to onememory, a discharge pattern is being read from the other memory.

The write counter 47F is a functional element that generates writeaddresses with regard to the buffer memory 47E as well as positioninformation to be fed to the comparison unit 47D2. A discharge patternis written to the buffer memory 47E in accordance with the generatedwrite addresses.

The read counter 47G is a functional element that generates readaddresses with respect to the buffer memory 47E. Discharge data is readfrom the buffer memory 47E in keeping with the generated read addresses.The discharge data is read at intervals of a discharge cycle.

The read counter 47G needs to generate read addresses by taking thedeflective discharge from each discharge port into account. FIG. 18shows a typical structure of the read counter 47G. As illustrated inFIG. 18, the read counter 47G is made up of a read address generationunit 47G1 and a read address displacement unit 47G2 that displaces thegenerated read address in the direction of deflection control.

In operation, the read address displacement unit 47G2 adds a valuedenoting the direction of deflection control (e.g., “0” for nodeflection, “1” for deflection) to the column address, one of the readaddresses coming from the read address generation unit 47G1, andsupplies the buffer memory 47E with the result of the addition as a newcolumn address. The row address is output unmodified. FIG. 19 depicts atypical structure of the read address displacement unit 47G2. An adder47G21 effects the displacement of the column address.

The arrangement above thus makes it possible to read discharge data fromthe buffer memory 47E in a “zigzag” manner, as shown shaded in FIG. 15.

(2-3) Software

The printer 40 carries out a number of programs to resolve problems thatmay occur inside. One such program is a so-called authenticationprogram. FIG. 20 shows a flowchart of processes constituting a typicalauthentication program. Activation of this program is triggered by anaccess request coming from the connected computer.

With the authentication program started, the printer transmits apassword input admission screen to the computer 30. In turn, thecomputer 30 causes its Web browser to display the received inputadmission screen on the display device 36 in process P11.

The worker inputs a password to the screen using the keyboard 35. Thecomputer 30 transmits the entered password to its destination that isthe printer 40 connected via the network. In process P12, the printer 40receives the password entered by the worker. With receipt of thepassword verified, the printer 40 determines in process P13 whether thereceived password is correct.

If the password is found correct, the printer 40 reads the line headstatus information from the ink discharge unit 48 and creates a screenthat grants access to defective discharge information in process P14. Ifthe password is not found correct, the printer 40 creates a screendenying access to the defective discharge information in process P15.

In process P16, the printer 40 transmits an authentication result imagecreated in the preceding process to the computer 30 connected via thenetwork. The authentication result image is presented by the displaydevice 36 to the worker. The authentication program carried out in thismanner protects against illicit access the line head status informationthat crucially affects the outcome of printing by the printer.

The printer 40 also carries out a discharge information screen creationprogram. FIG. 21 is a flowchart of processes constituting a typicaldischarge information screen creation program. This program is activatedby the printer 40 when the communicating party is authenticated foraccess to the printer's information. With the creation program started,the printer 40 creates a template screen in process P21. In process P22,the printer 40 determines whether it is necessary to input values intothe template screen. More specifically, the printer 40 determineswhether there is any line head status information to be written to thescreen.

In process P23, the printer 40 reads the defective position data as thestatus information from the RAM 48A. In process P24, the printer 40enters the acquired values into the template screen. The defectivepositions are indicated for each of the colors involved, which creates ascreen listing the defective position values on a color by color basis.

In process P25, the printer 40 transmits a discharge information screencompleted in the preceding process to the computer 30. If no value isfound for input to the screen in process P22, the printer 40 transmitsthe template screen unchanged to the computer 30. The transmissionallows the worker engaged in printer repair to have an accurateknowledge of the preconditions regarding the line head.

The discharge information screen is transmitted as a Web page.Illustratively, the screen is structured as a text document with ascreen layout. Layout information may be prepared as a file separatefrom the text document.

The printer 40 also has the capability of writing to a nonvolatile RAM48A and to the defective position information storage unit 47D1 the mostrecent status information about the line head coming from the computer30. Although the two memory devices were explained above as twoindependent storage areas for purpose of description in thisspecification, that is not limitative of the invention. Alternatively,the two storage units may be implemented physically as a single storagearea.

(3) Function Recovery Work

FIG. 22 shows a typical system configuration necessary for functionrecovery work. As illustrated in FIG. 22, the recovery of a failedfunction in the printer 40 requires a computer 30 communicating with theprinter 40, and a scanner 50 for reading images printed by the printer40. The computer 30 and printer 40 need not be installed in the sameplace.

FIG. 23 is a flowchart of processes in which function recovery work iscarried out. The worker entrusted with repair work on the printer 40verifies that a working computer 30 is connected to the printer 40 viathe network. After the verification, the computer 30 is operated toaccess the printer 40 using its IP address and HTTP (Hyper Text TransferProtocol).

The printer 40 activates the authentication program shown in FIG. 20,and returns to the worker a screen (FIG. 24) prompting the input of apassword as a response. In process P31, the computer 30 causes thedisplay device 36 to display the screen of FIG. 24. FIG. 24 shows astate where the worker has already input the password. The characterstring constituting the password is displayed as a series of asterisks(*) so that no one other than the worker can sneak a look at the typedpassword. The password is definitely entered when the worker operates ona send button. The entered password is transmitted to the printer 40over the network.

The password is compared in process P32 with an encrypted characterstring held in an internal memory (e.g., ROM 42) of the printer 40 inorder to determine whether the password is correct. If the password isfound correct, then the printer 40 goes to process P33 and collectsstatus information from within and from the line head to create adischarge information screen (FIG. 25).

The discharge information screen (FIG. 25) is prepared as a Web pagewith a system version, mechanism version, and defective discharge nozzleinformation included as display items. The Web page is created byembedding the collected status information into a template screencontaining layout information. The information denoting defectivedischarge nozzle positions is given in decimal numerals in tabularcolumns assigned separately to the colors involved. With this example,each of the columns in FIG. 25 can display up to 16 nozzle numbers. Ofthe 16 display fields in each column, those left empty are filled withdummy data “FFFF.”

The discharge information screen created by the printer 40 istransmitted to the computer 30 over the network. The worker verifies thetransmitted discharge information screen using a Web browser. Checkingthe discharge information screen allows the worker to verify theinformation in effect upon shipment of the printer 40 from the factoryor during the preceding repair work. This information is important forenabling the worker to isolate the probable cause of the currentlyobserved symptom.

With basic information thus obtained, the worker in process P34 causesthe computer 30 to transmit a discharge status test pattern printcommand to the printer 40. This causes the printer 40 to print a testpattern such as one shown in FIG. 9. In process P35, the worker causesthe scanner 50 to read a pattern-printed material 60. If the worker isin a remote location, process P35 is carried out by the administrator ofthe printer 40.

Image data acquired by scanning is transferred to the worker's computer30 through the network or by means of a suitable recording medium. Theconfiguration shown in FIG. 22 assumes that the scanner 50 and computer30 are connected via the network.

After the image data is acquired from the pattern-printed material, theworker starts up the analytic program (FIG. 8) of the computer 30 toanalyze the acquired image data in process P36. As shown in FIG. 11, theanalytic program calculates the nozzle number of each discharge portwith an ink discharge defect on the basis of the applicable pixelposition.

The calculated pixel positions are arranged by color and displayed as ananalysis result screen on the display device 36. In process P37, theworker corrects the nozzle numbers displayed on the dischargeinformation screen so as to bring them into line with the nozzle numberson the analysis result screen. The keyboard 35 is used to input nozzlenumbers. The correction work brings the line head status information upto date.

In process P38, the worker pushes the send button to transmit thecorrected status information to the printer 40 over the network. Theprinter 40 in turn writes the updated status information to its relevantmemories. This completes the function recovery work on the printer 40.

(4) Printing After Recovery

Once the positions of the faulty discharge ports are known, the printer40 can print images whose quality is identical to or about the same asdefect-free image quality. This kind of printing is brought about as afunction of the ink discharge control unit 47.

How the ink discharge control unit 47 works will now be described. Thepulse number modulation unit 47A feeds input gradation data to thecorrespondence table selection unit 47C. At this point, the dischargeposition determination unit 47D determines whether or not the gradationdata to be processed is affected by discharge defects, and sends theresult of the determination to the correspondence table selection unit47C.

If the result of the determination from the discharge positiondetermination unit 47D says the gradation data represents pixelsunaffected by discharge defects, the correspondence table selection unit47C selects the correspondence table 47B1 and supplies the pulse numbermodulation unit 47A with a relevant discharge pattern read from theselected table.

If the result of the determination from the discharge positiondetermination unit 47D says the gradation data represents pixels subjectto discharge defects, the correspondence table selection unit 47C firstselects the correspondence table 47B21 and reads a correspondingdischarge pattern from the selected table. The discharge pattern read atthis point is shown in FIG. 16A. Following the readout of the dischargepattern, the correspondence table selection unit 47C selects thecorrespondence table 47B22 and reads a corresponding discharge patternfrom the selected table. The discharge pattern read at this point isindicated in FIG. 16B.

The gradation data representative of pixels rendered solely by normallyoperating discharge ports is converted to the relevant discharge patternby use of the correspondence table 47B1 for normal discharging. Thegradation data denoting pixels affected by discharge defects isconverted to the corresponding discharge patterns using the twocorrespondence tables 47B21 and 47B22 for defective discharging.

Thus all-zero discharge patterns are read from the buffer memory 47Ewith regard to the discharge ports subject to discharge defects. Foreach discharge port positioned immediately after a faulty dischargeport, a discharge pattern is read out which is arranged to maintain thegradation of the pixel defined by the gradation data in question.

Where the discharge ports with discharge defects are not continuous asin the case above, droplets may be discharged in such a manner as tooffset the defects. This feature makes it possible to render desiredgradations accurately. FIG. 26 illustrates how this can be achieved. Inthe example of FIG. 26 where there are two directions of deflectivedischarges (i.e., one pixel area is rendered by two discharge ports),faulty discharge ports are found every two ports in the line direction.

In FIG. 26, the discharge defects are each designated by a symbol “X”.The shaded portions in the figure represent discharge data to be readwith regard to the faulty discharge ports. The shaded portions are eachassigned discharge data “0.”

Where there exist discharge defects every two discharge ports as in theexample above, up to four droplets may be used to render four pixels, asindicated by filled-in circles. Obviously it is assumed that thedischarged droplets arrive at their intended positions accurately. Onthat assumption, there is no degradation in rendering quality providedthe maximum value of gradation data is 4. Even if the gradation dataexceeds the maximum of 4, the pixels can be rendered at a quality levelalmost the same as defect-free rendering quality.

(5) Effects of the Embodiment

As described above, where the line head incorporated in the inkdischarge unit 48 is designed electrically to deflect the direction ofink discharges, it is possible to recover from a failed dischargefunction by use of the ink control unit 47. The ink control unit 47 needonly determine the positions of faulty discharge ports (nozzles) inorder to restore the practically acceptable print quality.

The above-described embodiment enables the worker at the manufacturer orvender to verify easily and reliably the defective parts having causedthe functional failure. The worker need only input or modify theisolated faulty positions to recover from the failed function. Thishelps reduce the degree of workers' dependency on the level of theirskills for carrying out satisfactory function recovery work. Inaddition, the ease with which the defective parts can be checkedpromises more efficient function recovery work than before.

When the scanner 50 is used to acquire test patterns, it is possible torestore a failed function of the printer from a remote location via thenetwork. That means manufacturers and venders can concentrate theirresources for more efficient user support than before. It also meansthat users of the printer 40 can prolong the service life of theirequipment at reduced costs. Because function recovery work is performedby way of the network, the time required for completion of the recoverywork is shortened. The savings in recovery work duration translate intoan enhanced availability factor of the printer 40.

With their service life thus prolonged, the printers impose fewerburdens on the environment than before. According to the invention, aduly authenticated communicating party alone is granted access to statusinformation about the printer. This feature prevents the line headstatus information from being rewritten or corrupted arbitrarily leadingto a worsening of the line head failure.

(6) Other Variations

With the above-described embodiment, both the result of analysis by theanalytic program and the discharge information screen of the printerwere displayed on the same screen allowing the worker to compare the twoin manually correcting the faulty positions. Alternatively, the analyticprogram may be arranged to transmit the result of its analysis directlyto the printer 40. In this case, the analytic program transmitsdefective position information to an IP address (on the network) or aserial port (of a direct connection) of the printer.

With the above-described embodiment, it was explained that the Web pagecreated by the printer 40 is filled or overwritten with the positioninformation about the discharge ports found to have droplet dischargedefects. Alternatively, the computer 30 may display, as a programfunction of its own, a screen for admitting an input of the positioninformation about the faulty discharge ports. This program may bearranged to transmit the input position information to an IP address (onthe network) or a serial port (of a direct connection) of the printer.

A second embodiment of this invention will now be described. Anobjective of the second embodiment is to provide arrangements forenabling the end user to isolate the probable cause of a failed functionwith a high level of accuracy. Another objective of the secondembodiment is to provide arrangements for presenting the end user withnecessary work to do or relevant action to take to accomplish functionrecovery.

(1) Droplet Discharging Apparatus

The above and other objectives are brought about by the secondembodiment of the invention proposed as a droplet discharging apparatuswith its major elements described below. FIG. 27 outlines the keycomponents of a droplet discharging apparatus 51 embodying theinvention. The droplet discharging apparatus 51 has a detection unit51A, a storage unit 51B, and a communication unit 51C.

The detection unit 51A is constituted by hardware or software fordetecting changes in status of a monitored object. The hardware mayinclude sensors, switches and/or counters. The software may be composedof programs for determining whether a predetermined threshold value isexceeded by value information collected from the monitored positions. Inoperation, it is possible for the hardware to detect primary events andthen for the software to make secondary decisions on the detectedevents.

The detection unit 51A directly collects information about operationstatus in the object being monitored as well as information about thepresence and absence of any damage or contamination therein. Thetechniques disclosed by the above-cited Japanese Patent Laid-open No.2001-7969 involve getting the result of printing to be read by a scannerfor indirect diagnosis of the operation status in the printer.

The type of detection unit that may be used varies depending on themonitored object. When mechanical parts or members are monitored fortheir mounted status, sensors and switches are used. Where individualdroplets are monitored for their behavior, sensors and switches are alsoutilized.

Where mechanical parts and members are monitored for contamination byadhesions or splashes of droplets, sensors and switches are employed aswell. If the number of times any part, member or the like is used or hasbeen replaced is to be checked for an accumulated count, then a counteris used. The counter may be implemented by hardware or by software.

The storage unit 51B provides a storage area in which detected valuesfrom the detection unit 51A and a use history of the monitored object(including use and replacement counts) are saved as status information.The storage unit 51B may be a memory that is attached or attachable tothe droplet discharging apparatus 51. Generally, a semiconductor memoryis adopted to construct the storage unit 51B. Alternatively, the storageunit 51B may be formed by a magnetic or an optical storage medium.

The status information to be gathered here should preferably cover partsor members that are to be repaired or replaced upon detection of adefect, such as a head cartridge, an ink cartridge, or a cleaning unit.The status information should also cover parts that can be repaired orimproved by electrical settings upon detection of a failure, such as adischarge head.

The communication unit 51C communicates with an externally establishedinformation processing apparatus and transmits status information tothat apparatus. The communication unit 51C is typically constituted byan interface device that provides communication with an informationprocessing apparatus connected externally to the droplet dischargingapparatus.

The physical connection between the droplet discharging apparatus andthe information processing apparatus may be implemented in wired orwireless fashion using serial or parallel transmission arrangements. Thecommunication unit 51C may also communicate with the informationprocessing apparatus via a network. As another alternative, thecommunication unit 51C may communicate with the information processingapparatus over the Internet. The communication capability of the unit51C should preferably comply with a communication system on the enduser's side.

The information processing apparatus as a communicating party may be anyone of electronic appliances incorporating computer capabilities, suchas a PC, a PDA, a mobile phone, or a video game console. The informationprocessing apparatus should preferably possess a display area or becapable of displaying information on a connected display area.

There are no restrictions on the type of discharge head or the kind ofrendering method for use by the droplet discharging apparatus 51.Illustratively, a rendering method adopted by the apparatus 51 mayinvolve getting the discharge head moved relative to the renderingobject fixed at a specific location. Another rendering method employedby the apparatus 51 may involve having the rendering object movedrelative to the discharge head.

A discharge head of one type may be constituted by a line head withnozzles arrayed at the same density as the rendering resolution ineffect across the width to be rendered. A discharge head of another typemay be moved relatively in a direction (sub-scanning direction)perpendicular to the direction in which the rendering object isdisplaced (in the main scanning direction).

The droplet discharging apparatus 51 is typically constituted by aprinter or a combination printer-scanner. The droplet dischargingapparatus 51 may also be a sample discharging apparatus that dischargesvarious samples in droplets, or a rendering device that draws wiringpatterns onto semiconductor substrates and display panels.

The droplet discharging apparatus 51 should preferably include anauthentication unit which, in response to a request to rewrite dischargehead driving conditions, enables only a duly authenticated communicatingparty to access a storage unit that stores the driving conditions inquestion. With access to the storage unit strictly controlled, thedriving conditions held therein are protected against arbitrary attemptsat rewriting the content of the storage unit. Illustratively, onlyservice personnel are authorized to rewrite the driving conditionsstored.

The discharge head for use by the droplet discharging apparatus 51should preferably be of a type that adaptively allows each dischargeport to discharge droplets deflectively at a plurality of pixel areas.The deflective discharge capable head is suitable for raising the numberof gradations to be rendered and for correcting faulty discharge ports.

The discharge head used by the droplet discharge apparatus 51 is drivenby any one of suitable driving methods, such as valve operating method,piezoelectric method, and bubble jet method. The valve operating methodinvolves opening and closing nozzle valves to discharge pressurized inkdroplets. The piezoelectric method involves causing piezoelectricelements to vibrate in order to discharge ink droplets. The bubble jetmethod involves causing heaters to heat up and expand ink bubbles to jetout ink droplets.

(2) Information Processing Apparatus

As its second embodiment, this invention proposes another informationprocessing apparatus whose components will be described below. FIG. 28outlines the key components of an information processing apparatus 52embodying the invention. The information processing apparatus 52 has acommunication unit 52A, an analysis unit 52B, and a presentation unit52C.

These component units are operational when the information processingapparatus 52 is connected to the droplet discharging apparatus 51 via acommunication channel. The communication unit 52A need not functionsolely to provide communication with the droplet discharging apparatus51. The communication unit 52A may be identical in function andstructure to the communication unit 51C included in the dropletdischarging apparatus 51.

The analysis unit 52B is constituted either by hardware or by softwarefor use in analyzing detected values of changes in the status of amonitored object or a use history of the monitored object. Generally,the analysis unit 52B is implemented by software because this inventionpresupposes the use of a general-purpose information processingapparatus. The same preference for software applies to the presentationunit 52C as well.

The analysis unit 52B analyzes the significance of each of the valuesacquired as status information. In carrying out its analyzing process,the analysis unit 52B determines whether each of the acquired valuefalls within a corresponding tolerance. One or a plurality of resultsfrom such determination are combined to isolate the cause of the troublebeing examined.

The isolating process typically turns up one or a plurality of probablecauses. The process may be carried out using predetermined flowcharts ormatching tables.

The presentation unit 52C is formed by hardware or software in a mannersuitable for presenting the end user with suspected causes of thetrouble in an easy-to-understand format. This invention proposes apresentation unit 52C designed to present the end user with the probablecauses of the defect in textual or visual form.

The presentation function is brought about following the analysis of theprobable causes of the current symptom based on detailed statusinformation about individual objects being monitored. The presentationfunction enables the end user specifically to know what is probablycausing the trouble. By looking up what is presented in the instructionmanual at hand, the end user can readily find out what needs to be doneto restore the failed function.

Where it is necessary for the end user to query the support center orlike repair facility for the action to take to recover from the defect,the end user is able to know early on the rough estimates of how muchthe repair will cost and how long it will take. The early acquisition ofpertinent information on the end user's part will likely contribute toenhancing the end user's satisfaction, as opposed to the currentpractice of asking the user to leave the failed equipment at the centerfor repair without letting him/her know what probably caused the failureor how long it will take to complete the repair.

The visual form of presentation may be implemented with computergraphics, graphic representations, tabular views, or other resourcesused singly or in combination. An audible form of presentation may beadopted in combination with other forms of presentation. Illustratively,guidance messages may be announced by voice.

Other variations of the presentation unit 52C are also conceivable.Illustratively, this invention proposes a presentation unit 52C thatpresents the end user in either textual or visual form with contents ofwork to be done to restore a failed function. Obviously, thepresentation presupposes that the detected symptoms of individualobjects being monitored are analyzed based on detailed statusinformation about the objects.

The presentation function enables the end user to know on the spot whatspecific work needs to be done to recover from the defect and how likelythe recovery is attained. The presentation function also allows servicepersonnel quickly to determine which parts or which units need to bereplaced. Such information is particularly useful for those manning theservice center and having to answer queries from anxious end users.

The information processing apparatus 52 should preferably include anauthentication unit that enables only a duly authenticated communicatingparty to access the storage unit of the droplet discharging apparatus inorder to rewrite the driving conditions stored in that unit. With accessto the storage unit strictly controlled, the driving conditions heldtherein are protected against arbitrary attempts at rewriting thecontent of the storage unit. Illustratively, only service personnel areauthorized to rewrite the driving conditions.

The information processing apparatus 52 should preferably has theability to substitute recommended values for the driving conditions ofthe droplet discharging apparatus if changing of the driving conditionsappears likely to restore the failed function of the latter apparatus.The recommended values are to be stored in advance and are usedselectively depending on the probable cause and type of the detectedfault.

The recommended values may be selected either automatically by theinformation processing apparatus 52 or manually by the end user througha suitable display screen. It is possible to enter the recommendedvalues manually through the screen. In this case, access to therecommended value entry feature should be controlled in combination withthe above-described authentication feature.

Furthermore, the presentation unit 52C should preferably be capable ofpresenting a display of the defect-related items isolated by analysis ina manner clearly distinguishable from other, normal items. Thedistinguishing feature may also be used to present the above-mentionedprobable causes of the observed symptom.

Typical means for making the distinctions on display include: adding orsuppressing markings to the items depending on their being normal orfaulty, changing colors of these items, changing the size and thicknessof characters representing the items being displayed, listing the itemsby group, and adding or suppressing a sound regarding each of the itemsas it appears on display.

A printer that discharges ink droplets will now be described as anexample representative of the droplet discharging apparatus embodyingthe invention. It is assumed that the techniques that are notspecifically described in this specification or illustrated in any ofits accompanying drawings are part of the techniques and expertise wellknown to those skilled in the art.

(1) Printer System (Droplet Discharging System)

FIG. 29 shows an overall structure of a printer system 60 presupposed bythis embodiment of the invention. The printer system 60 has a printer 70and an external computer 80 interconnected via a communication channel.

In this example, the printer 70 and external computer 80 are connectedusing a USB (Universal Serial Bus) cable. Normally, print data are inputto the printer 70 from the external computer 80. If a memory slot isfurnished in the printer 70, print data may be tapped from a memorydevice inserted into the slot.

(2) Printer

(2-1) Overall Structure

The printer 70 includes a printing mechanism 71, a head cartridge 72, aprinter control unit 73, a memory 74, and a sensing unit 75. Theprinting mechanism 71 is constituted by a mechanism for transporting anappropriate recording medium as a print object, by a cleaning unit, andby a signal block. Sheets of paper or other materials and disk-likeoptical recording materials are used adaptively as the recording mediumfor the printer.

The head cartridge 72 includes a discharge head 72A and a head controlunit 72B. The discharge head 72A has nozzles arrayed in a way conduciveto discharging ink droplets, and the head control unit 72B drives thenozzles to discharge ink droplets. With this example, the head cartridge72 is attached removably to the printer 70. A line head is used as thedischarge head 72A. The head control unit 72B carries out diversecontrols such as recording of a drive history of the discharge head 72Aand switching of its driving mode.

The printer control unit 73 provides overall control of the internalsystem. The firmware of the system is retained in a nonvolatile memory.The firmware is executed with the memory 74 used as a work area. Theprinter control unit 73 operates on image data and supplies the resultof the operations to the head control unit 72B. Furthermore, the printercontrol unit 73 controls the printing mechanism 71 in operation andtransports the recording medium.

The memory 74 holds various items of status information gathered frominside the apparatus, such as clogged conditions of the nozzles, inkdroplet discharge speeds, driving pulse widths, driving voltages, bubbleconditions in ink flow paths, soiled state of the cleaning unit,accumulated discharge counts, accumulated printed sheet counts, and thenumber of times an ink circulation pump has been operated.

The sensing unit 75 is made up of sensors for detecting the operatingstatus of the printer innards. The sensors may illustratively includeoptical sensors (scanner), discharge detection sensors, bubble sensors,resistance sensors, and counters.

The optical sensors (scanner) are used optically to read photos andimages for conversion into digital data. The discharge detection sensorsare used directly to count discharged ink droplets so as to have thedischarge status grasped comprehensively. For example, laser beams areemitted in such a manner as to intersect the paths of flying inkdroplets. Light-receiving sensors are suitably positioned to detectchanges in the luminous energy of the laser beams received after passageacross the ink droplet paths.

The bubble sensors are employed to monitor the presence or absence ofbubbles inside the ink flow paths. Illustratively, ultrasonic sensorsare used as the bubble sensors. The resistance sensors are adopted tomonitor the soiled state of the cleaning unit (e.g., of cleaning rollerand ink absorbing sponge) in terms of changes in the electricalresistance of the components involved.

The counters are utilized for counting the number of times the inkcirculation pump has been operated, the number of times the cleaningunit has been replaced, the cumulative number of printed sheets, datesand times of printing passes effected, and the number of times a faultystate has been detected.

(2-2) Detailed Structures

Detailed structures of the key components making up the printer will nowbe described. What follows is a detailed description of the headcartridge 72 and sensing unit 75.

(a) Head Cartridge

FIGS. 30 through 32 outline an overall structure of the head cartridge72. FIG. 30 is a partially enlarged view of the head cartridge 72 asviewed from the nozzle surface. With this embodiment, a line head isadopted for the discharge head 72A. The head surface has four nozzlegroups 72A1 through 72A4 arrayed in a direction perpendicular to themoving direction of the recording medium.

Each of the nozzle groups has nozzles 72A11 arrayed at the same densityas the printing resolution in effect across the width to be printed. Thenozzle groups are laid out at predetermined intervals in the movingdirection of the recording medium. Each nozzle group corresponds to anink slot that accommodates an ink-filled container (i.e., inkcartridge). For example, the first nozzle group 72A1 corresponds to inkslot 1. Likewise, the second, the third, and the fourth nozzle groups72A2 through 72A4 correspond to ink slots 2, 3, and 4, respectively.

FIG. 31 shows a top surface of the head cartridge 72. This surface hasfour ink slots 72A5 through 72A8 that accommodate ink cartridges 72A20(FIG. 32). The ink slots 72A5 through 72A8 correspond to the nozzlegroups 72A1 through 72A4 respectively.

The bottom of the ink slots 72A5 through 72A8 has openings to admit inksupplies. The openings are connected to the corresponding nozzle groupsvia ink flow paths. The openings are located approximately in the middleof the bottom surface. Ink supply ports 72A21 of the ink cartridges72A20 (FIG. 32) are inserted into these openings.

Each nozzle 72A11 is capable of discharging up to “p” (a natural number)ink droplets at one pixel. The larger the natural number “p,” the higherthe resolution. It is also possible to render each pixel using inkdroplets discharged by a plurality of nozzles.

For example, “p” ink droplets discharged by the four nozzle groups mayform one pixel. As another example, each pixel may be formed by “p” inkdroplets discharged by a plurality of nozzles in a single nozzle group.Illustratively, deflective discharge techniques are used to deflectelectrically the direction of ink droplet discharges.

FIG. 33A shows how droplets are discharged without deflection, and FIG.33B depicts how droplets are discharged deflectively. In this case,deflective discharges are assumed to be in the rightward direction onlyas seen in the figures, the direction being represented by a symbol“+1.” The number “1” signifies that an ink droplet arrives at theposition one pixel away. Depending on the type of discharge head 72, anink droplet can be discharged at a position two or more pixels away. Itis also possible to discharge ink droplets in the leftward direction asviewed in the figures.

(b) Sensing Unit

FIGS. 34 and 35 illustrate representative sensors. FIG. 34 shows whereremaining ink sensors are located. Typically, the remaining ink sensorsare mounted on the inner walls of the ink slots 72A5 through 72A8. Threeremaining ink sensors are positioned separately in the depth directionof the ink cartridges 72A20, at a low (“L”), a middle (“M”), and a high(“H”) level.

Each of the remaining ink sensors determines the presence or absence ofink in the applicable depth position by checking the passage ofelectrical current. For example, the low-level (“L”) remaining inksensor may output a signal indicating the presence of electricalcurrent, while the middle-level (“M”) remaining ink sensor may emit asignal denoting the absence of electrical current.

FIG. 35 is a conceptual view of an ink droplet sensor designed to detectink droplets discharged by each nozzle. This ink droplet sensor isfurnished for each of the nozzle groups 72A1 through 72A4. Structurally,the ink droplet sensor is composed of a semiconductor laser 75A and aphotodiode 75B that receives a laser beam.

The semiconductor laser 75A and photodiode 75B are positioned oppositeto each other outside areas where the nozzle groups are located. Withthe ink droplet sensor of this structure in operation, the output of thephotodiode 75B is found to drop when an ink droplet cuts off the laserbeam. Detecting an output pulse indicative of the drop in photodiodeoutput makes it possible to measure ink droplets one by one. Inpractice, the effects of noise are removed by acquiring the logical ANDbetween drive pulses for emitting the laser beam on the one hand, andthe detected output pulses on the other hand.

Some ink droplet sensors may have piezoelectric elements or condensermicrophones positioned on a surface opposite to the nozzles. Thesesensors operate on the principle of detecting those changes inelectrical resistance which reflects the kinetic momentum of inkdroplets arriving at the surface facing the nozzles.

The soiled state of the cleaning roller and ink absorbing sponge isdetected illustratively by use of sensors that detect the presence orabsence of electrical current. That is, this type of sensor checks thepresence or absence of electrical current between suitably locatedelectrodes in order to determine whether the cleaning roller or inkabsorbing sponge has been soiled with a higher-than-tolerable quantityof adhesions or splashes of ink droplets.

(3) External Computer

The external computer 80 has a display unit 81, an operation unit 82, anexternal control unit 83, and a memory 84 as its key components, asshown in FIG. 29. The display unit 81 is used to provide a user-orientedoperation screen (GUI: Graphic User Interface) that allows the end userto have various programs executed by the external computer 80. Thescreen is also used to display results of the program execution inaddition to the display of status information, a capability specific tothis invention.

Generally, the display unit 81 has a screen larger than that of thedisplay device mounted on the printer 70. The display unit 81 is alsomore suitable for visually representing information. This capabilityenables the display unit 81 to present the end user with largequantities of information. The display unit 81 may be furnished in anenclosure separate from the external computer 80.

The operation unit 82 is made up of a keyboard, a mouse, and other inputdevices that may be needed. Manipulating the operation unit 82 allowsthe user to move a pointer and a cursor on the screen as desired. Ifmodification of the driving conditions for the printer 70 requires theuser to undergo an authentication process, the operation unit 82 is usedto input a password. The operation unit 82 is also used to type valuesconstituting the driving conditions.

The external control unit 83 carries out arithmetic operations relatedto diverse programs. For example, the external control unit 83 executesthe analytic program for troubleshooting proposed by this invention. Incarrying out the program, the external control unit 83 communicates withthe printer control unit 73 through a USB cable. The communicationpermits the readout of status information.

If a failed function is found likely to be restored by changing thedriving conditions, the external control unit 83 requests the printercontrol unit 73 to rewrite the conditions. The status informationcollected from the printer 70 is stored into the memory 84. The memory84 is also used to accommodate the operating system as well asinformation specific to various programs.

(4) Example of How Defect is Repaired by Changing Driving Conditions

What follows is a description of how a diagnostic program is carried outfor troubleshooting when a defective printer operation is recognized. Itis assumed here that the defect is revealed by printouts bearing streaksor other print irregularities. In this example, the nozzle function isrestored by carrying out the processes shown in FIGS. 36 and 37.

The diagnostic operation is initiated by the end user (i.e., user of theprinter 70) operating the external computer 80. Illustratively, the enduser starts up his or her desktop computer to carry out the diagnosticprogram. In process SP1 of FIG. 36, the end user requests statusinformation about the discharge head 72A of the printer 70 through thedisplay unit 81 of the external computer 80.

The request is transmitted from the external control unit 83 to theprinter control unit 73 over the USB cable. In turn, the printer controlunit 73 gathers the status information and settings about cloggednozzles from the head control unit 72B and sensing unit 75. The statusinformation illustratively includes presence or absence of clogging,discharge speeds, driving pulse widths, driving voltages, andaccumulated discharge counts. These items of information are collectedon all nozzles by the printer control unit 73 in process SP2.

In process SP3, the printer control unit 73 stores the collected statusinformation and settings into the memory 74. When the relevantinformation has all been gathered, the printer control unit 73 generatespresentation data in a predetermined data format out of the collectedstatus information in process SP4. In process SP5, the printer controlunit 73 sends the presentation data back to the external control unit83.

Upon receipt of the presentation data, the external control unit 83determines in process SP6 whether the data contains any abnormal values.This abnormal value monitoring feature is implemented as part of thesoftware functions executed by the external control unit 83.

In processes SP6 and SP7, the external control unit 83 flags thosevalues in the presentation data which fall short of the correspondingspecifications. Illustratively, the external control unit 83 may receivemeasurements of the individual nozzles every time they have been takenas presentation data, average the measurements, and compare the averageswith corresponding threshold values to check for abnormalities.

In process SP8, the external control unit 83 diagnoses as defectivenozzles those nozzles whose discharge quantities are lower than thethreshold values, and flags the defective nozzles thus diagnosed. Whereaccumulated discharge counts have been reported, these values are usedas the basis for averaging the measurements.

Thereafter, the external control unit 83 starts up suitable software(e.g., WWW browser) to present the end user with information. In processSP9, the received presentation data is converted by the software intodisplay data that can be visually recognized by the end user.Illustratively, the presentation data is converted into display datamade up of values, graphs, and figures.

In process SP10, the display unit 81 displays on its screen theoperation status (i.e., status information) of the discharge head 72A asthe display data. At this point, the external control unit 83 notifiesthe end user of the nozzle numbers at which abnormal values have beendetected, by causing the relevant numbers to blink or be displayed inreverse video.

FIG. 38 indicates a typical display screen. In this example, the nozzlenumber “7” is displayed in reverse video, clearing notifying the enduser of the abnormality. The screen simultaneously displays accumulateddischarge counts and nozzle status in a separate display area. Theexample of FIG. 38 includes a duty ratio column and a manual inputON/OFF column which are used in function recovery work, to be discussedlater.

The external control unit 83 incorporated in the external computer 80 iscapable of much faster arithmetic operations than the printer controlunit 73 in the printer 70. This means that the external control unit 83can be used to turn the status information received as the display datainto computer graphics furnished with sound effects as desired. Thegeneral end user with little or no specialized knowledge is thenpresented with an easy-to-comprehend representation of what has beendiagnosed of the defective printer.

After displaying the result of its diagnosis, the external control unit83 in process SP11 checks to determine whether or not to calculateautomatically the recommended values necessary for restoring the failedfunction. The check is carried out if selected following the display ofpreviously stored information about execution of automatic diagnosismode or after the display of the diagnosis result.

Where automatic diagnosis mode is found to have been selected, theexternal control unit 83 in processes SP12 and SP13 performscalculations to correct the faulty nozzle discharges at the flaggedpositions. For example, if discharge quantities are found insufficient,the external control unit 83 calculates driving conditions conducive toboosting the ability to discharge ink droplets.

In another example where ink droplets are discharged using bubbles grownby activating heaters, the external control unit 83 calculates drivingconditions designed to increase the speed of bubble growth. Morespecifically, the external control unit 83 raises the recommended valuesof drive currents applied to the headers of the corresponding nozzles.

If normal print quality is found likely to be restored by deflectivelydischarging ink droplets, the external control unit 83 calculatesrecommended values constituting a print mode in which the print datadestined for defective nozzles are diverted to adjacent normal nozzles.

The calculating method and the specifications for use in automaticdiagnosis should preferably be kept up to date at all times. Theautomatic diagnosis function can be updated by rewriting the applicableprogram in the memory 84 of the external computer 80.

If manual input mode is found selected (e.g., where ON's are set in themanual input field of FIG. 38), then the external control unit 83 goesto process SP14 and waits for numerical values to be input through thescreen.

Thereafter, specific nozzles are selected and their driving conditionsare replaced with the recommended or input values in processes SP16 andSP17 of FIG. 37. FIG. 38 shows a state in which the duty ratio for thenozzle No. 7 is changed to 100 percent.

The 100-percent duty ratio signifies that the maximum value of currentsapplied to the headers is raised to 100 percent. The new setting isselected to raise the current value, which in turn boosts the ability todischarge ink droplets from the initially set 80-percent level where thedischarge capability was found insufficient.

In process SP18, a screen appears asking the end user whether or not toactually rewrite the driving conditions for the printer 70. If the enduser designates execution of the rewriting in process SP19, the externalcontrol unit 83 displays in process SP20 a screen prompting the input ofan encrypted character string as illustrated in FIG. 39.

The encrypted input screen is provided to make sure that the end userwith little or no specialized knowledge will not arbitrarily rewrite thedriving conditions for the discharge head 72A. The encrypted inputscreen shows an input field 81A in which to enter the encryptedcharacter string, and a button 81B that sends the input character stringto the printer 70 when clicked on. In the input field 81A, the enteredcharacters are not displayed as they were entered; each of them isrepresented simply by an asterisk (*).

Following the input, the external control unit 83 sends the encryptedcharacter string to the printer 70. The printer control unit 73 of theprinter 70 in process SP21 compares the encrypted character stringreceived with an encrypted character string held in the memory 74, andreturns the result of the comparison to the external control unit 83. Ifthe encrypted character string entered by the user is found correct, theexternal control unit 83 in process SP22 converts the changed drivingconditions into printer-ready presentation data.

The authentication based on the encrypted input screen is not mandatory.Illustratively, authentication may be requested only for input items asimportant as the changing of driving conditions. If all items areallowed to be rewritten freely, then processes P20 and P21 may beskipped.

With the presentation data thus created, the external control unit 83sends the data to the printer 70 in process SP23. In process SP24, theprinter control unit 73 of the printer 70 updates the drivingconditions.

Following notification that the driving conditions have been normallyrewritten, the external control unit 83 asks the end user whether or notto perform test print using the updated driving conditions in processSP25.

In process SP26, a test print command is fed from the external controlunit 83 to the head control unit 72B by way of the printer control unit73. The command drives the discharge head 72A to discharge ink dropletsfor test printing in process SP27. In process SP28, a screen appears onthe display unit 81 indicating whether the result of the print isacceptable.

If the result of the test print is found acceptable, a setting endscreen appears on the display unit 81 in process SP29, and this seriesof processes is brought to an end. If the test print result is foundunacceptable, the external control unit 83 returns to a state in whichdriving conditions are to be reestablished. With this example, theexternal control unit 83 returns the state immediately before the checkon the automatic update.

If the result of the check turns out to be negative in process SP19,SP21, or SP25, the external control unit 83 displays the setting endscreen on the display unit 81 and terminates this series of processes atthat point.

(5) Examples of Work

Other typical tasks to be performed are explained below. What wasdescribed above was the task in which the end user requested the statusinformation about the discharge head. Another typical task to be carriedout is one in which the end user requests all status information. Thebasic processing operations performed by the external control unit 83are the same as those above up to process SP10.

FIG. 40 shows corresponding relations between typical errors diagnosedby analyzing status information on the one hand, and the probable causesof the errors on the other hand. The diagnostic program executed by theexternal control unit 83 references the table of FIG. 40 to notify theend user of necessary tasks to carry out. In the tabular view of FIG.40, the fields along the horizontal axis indicate representative errorsand those along the vertical axis denote their probable causes.

For example, an error indicated as “sensor-to-sensor movement distanceout of tolerance” is detected when the cleaning unit is abnormallyopened or closed. Two sensors are involved here: an opening sensor thatchecks the opened state of the cleaning unit, and a closure sensor thatverifies the closed state of the unit. The error is recognized when thenumber of pulses (denoting the distance of movement) detected while thehead unit moves from one sensor to the other is out of a tolerable rangeof values.

The symptom above points a mechanical defect that cannot be repaired bythe end user alone. In such a case, the external control unit 83displays a message calling for experts' intervention at the servicecenter for function recovery, along with the error indication sayingthat the cleaning unit is not normally closed.

When details of the error indication are verified by personnel at theservice center, the service center can take stock of the necessary partsand, if they are out of stock, can place an order for them with therelevant supplier. The service center can also inform the end user howlong it will likely take to complete the repair.

An error indicated as “frameless print counter exceeding limit” isdetected when the ink absorbing sponge (also called the ink reservoir)needs to be replaced. FIG. 41 shows where the ink absorbing sponge islocated.

The ink absorbing sponge 71A is positioned opposite to the surfaceincluding the nozzle groups 72A1 through 72A4. The sponge 71A absorbsthe ink droplets discharged but not received by sheets of paper beingfed. This ink absorbing sponge 71A is fastened to a printing table 71B.

The above symptom also suggests a defect that may not be repaired by theend user alone. In this case, too, a message appears saying that theapparatus needs to be brought to the service center for repair work.These are the cases of failure in which the defective parts are to berepaired mechanically or replaced with spare parts.

Other errors symptomatic of defects that need to be repaired at theservice center include an error indicated as “sensor in the chipreacted” and an error “no communication with head control unit.” Theintra-chip sensor is a sensor installed inside the chip for detection ofink leakage. Illustratively, if air is introduced into the chip byleaked ink, the sensor switches from its normal conductive state to anonconductive state.

A defective head cartridge needs to be replaced at the service centerexcept when the cartridge is of a type that can be replaced by the enduser. In this case, too, a display appears describing the probable causeor causes, along with a message saying that the failure needs to bedealt with at the service center.

Some errors can be taken care of by the end user. These irregularitiesinclude an error “print counter exceeding limit,” an error “remainingink sensor (L) off,” and an error “remaining ink sensor (M) off.”

The error indication “print counter exceeding limit” means it is time toreplace the cleaning roller.

The error indication “remaining ink sensor (L) off” signifies that noink is left. The indication “remaining ink sensor (M) off” means thatonly a small amount of ink is left.

If the two errors “remaining ink sensor (L) off” and “remaining inksensor (M) off” are detected simultaneously, that means no ink cartridgeis mounted. In any case, these errors are indicated when the inkcartridge, roller, or other parts that may be replaced by the end userare found amiss.

In any of the user-repairable cases, the end user can purchase relevantreplacement parts from their suppliers and substitute them for theirfailed counterparts; there is no need to bring the defective apparatusto the service center. User-initiated repair work is less time-consumingand costs significantly less than professional intervention.

(6) Effects of the Embodiment

As described, the printer system embodying the invention utilizes theexternal computer 80 superior in function to the printer 70 in carryingout data processing tasks such as calculations, indications, operations,and storage manipulations necessary for diagnosing and repairing theprinter 70.

That means the internal status of the printer 70 can be presented in anappreciably more sophisticated format than if the printer statusinformation is indicated on the display device attached to the printer70. In other words, the end user as the primary worker to deal with afailed printer function can be presented with much more detailed andspecific items of information to work on than before.

The embodiments of the invention described above allow an externalentity to calculate and adjust printer driving conditions based on humandecisions in a more sophisticated manner than the printer 70 itself,before sending the driving conditions thus prepared back to the printer70. This makes it possible to boost the effectiveness of the recoverywork made on the failed function.

The printer system embodying the invention can thus examine and diagnoseprinter defects in rapid and detailed fashion without recourse tospecialized analytic tools. As a result, the system permits earlyrecovery from the faulty printer function.

As many apparently different embodiments of this invention may be madewithout departing from the spirit and scope thereof, it is to beunderstood that the invention is not limited to the specific embodimentsthereof except as defined in the appended claims.

1. A head unit comprising: a discharge head for deflectively dischargingdroplets through one discharge port at a plurality of pixel areas; and astorage unit for rewritably holding status information about saiddischarge head.
 2. The head unit according to claim 1, wherein saidstatus information constitutes position information about dischargeports from which the discharge of droplets is insufficient.
 3. A dropletdischarging apparatus comprising: a discharge head for deflectivelydischarging droplets through one discharge port at a plurality of pixelareas in adaptive fashion, said discharge head being controlled todischarge droplets at an object; a storage unit for storing statusinformation about said discharge head; and a communication unit forcommunicating with an information processing apparatus located outsideso as to transmit said status information to said information processingapparatus.
 4. The droplet discharging apparatus according to claim 3,further comprising an authentication unit for allowing only acommunicating party having been authenticated to access said storageunit.
 5. The droplet discharging apparatus according to claim 3, furthercomprising an information conversion unit for converting said statusinformation into text-format data; wherein said communication unittransmits the converted data.
 6. A droplet discharging apparatuscomprising: a discharge head for deflectively discharging dropletsthrough one discharge port at a plurality of pixel areas in adaptivefashion, said discharge head being controlled to discharge droplets atan object; and a communication unit for communicating with aninformation processing apparatus located outside in order to writestatus information about said discharge head to a storage unit of saidinformation processing apparatus.
 7. The droplet discharging apparatusaccording to claim 6, further comprising an authentication unit forallowing only a communicating party having been authenticated to accesssaid storage unit.
 8. An information processing apparatus having acomputer installed internally, said information processing apparatuscomprising: a comparison unit for comparing image data derived fromoptically reading a test pattern discharged by a droplet dischargingapparatus for defective position verification, with a threshold valuedefined for said test pattern with regard to each of a plurality ofpixel positions; a detection unit for detecting a pixel position aboutwhich the read image data is found smaller than the correspondingthreshold value based on results of the comparison by said comparisonunit; and a display control unit for causing a display device to displayposition information about the discharge port corresponding to thedetected pixel position as the position information about the dischargeport of which a discharge defect is recognized.
 9. An informationprocessing apparatus having a computer installed internally, saidinformation processing apparatus comprising: an input admission unit forallowing position information about a discharge port for which adischarge defect is recognized to be input or corrected through adisplay screen; and a status information notification unit for notifyinga droplet discharging apparatus located externally of the discharge portposition information established through said discharge screen as thestatus information about a discharge head, in order to update thedischarge head status information held by either said dropletdischarging apparatus or by said discharge head.
 10. A statusinformation notifying method for use with a droplet dischargingapparatus controlling a discharge head deflectively to dischargedroplets through one discharge port at a plurality of pixel areas inadaptive fashion, said status information notifying method beingexecuted to have said droplet discharging apparatus operate in restoredfunction mode, said status information notifying method comprising thesteps of: reading status information about said discharge head from astorage unit when an information processing apparatus located externallydesignates restored function mode; and transmitting the read statusinformation to said information processing apparatus.
 11. A statusinformation updating method for use with a droplet discharging apparatuscontrolling a discharge head deflectively to discharge droplets throughone discharge port at a plurality of pixel areas in adaptive fashion,said status information updating method being executed to have saiddroplet discharging apparatus operate in restored function mode, saidstatus information updating method comprising the step of: updatingstatus information held in a storage unit about said discharge head byuse of status information received from an information processingapparatus located externally.
 12. A defective position detecting methodcomprising the steps of: comparing image data derived from opticallyreading a test pattern discharged by a droplet discharging apparatus fordefective position verification, with a threshold value defined for saidtest pattern with regard to each of a plurality of pixel positions;detecting a pixel position about which the read image data is foundsmaller than the corresponding threshold value based on results of thecomparison in said comparing step; and causing a display device todisplay position information about the discharge port corresponding tothe detected pixel position as the position information about thedischarge port of which a discharge defect is recognized.
 13. A statusinformation updating method comprising the steps of: allowing positioninformation about a discharge port for which a discharge defect isrecognized to be input or corrected through a display screen; andnotifying a droplet discharging apparatus located externally of thedischarge port position information established through said dischargescreen as the status information about a discharge head, in order toupdate the discharge head status information held by either said dropletdischarging apparatus or by said discharge head.
 14. A program for usewith a computer incorporated in a droplet discharging apparatusincluding a discharge head, which deflectively discharges dropletsthrough one discharge port at a plurality of pixel areas in adaptivefashion and which is controlled to discharge droplets at an object, saidprogram causing said computer to carry out the steps of: reading statusinformation about said discharge head from a storage unit when aninformation processing apparatus located externally designates restoredfunction mode; and transmitting the read status information to saidinformation processing apparatus.
 15. A program for use with a computerincorporated in a droplet discharging apparatus including a dischargehead, which deflectively discharges droplets through one discharge portat a plurality of pixel areas in adaptive fashion and which iscontrolled to discharge droplets at an object, said program causing saidcomputer to carry out the step of: updating status information held in astorage unit about said discharge head by use of status informationreceived from an information processing apparatus located externally.16. A program for use with a computer incorporated in an informationprocessing apparatus, said program causing said computer to carry outthe steps of: comparing image data derived from optically reading a testpattern discharged by a droplet discharging apparatus for defectiveposition verification, with a threshold value defined for said testpattern with regard to each of a plurality of pixel positions; detectinga pixel position about which the read image data is found smaller thanthe corresponding threshold value based on results of the comparison insaid comparing step; and causing a display device to display positioninformation about the discharge port corresponding to the detected pixelposition as the position information about the discharge port of which adischarge defect is recognized.
 17. A program for use with a computerincorporated in an information processing apparatus, said programcausing said computer to carry out the steps of: allowing positioninformation about a discharge port for which a discharge defect isrecognized to be input or corrected through a display screen; andnotifying a droplet discharging apparatus located externally of thedischarge port position information established through said dischargescreen as the status information about a discharge head, in order toupdate the discharge head status information held by either said dropletdischarging apparatus or by said discharge head.
 18. A dropletdischarging system comprising a droplet discharging apparatus and aninformation processing apparatus interconnected by a communicationchannel; wherein said droplet discharging apparatus includes: adetection unit for detecting changes in status of a monitored object; astorage unit for storing either detected values from said detection unitor a use history of said monitored object as status information; and acommunication unit for communicating with said information processingapparatus located externally so as to transmit said status informationto said information processing apparatus; and wherein said informationprocessing apparatus includes: an analysis unit for analyzing saidstatus information acquired from said droplet discharging apparatusthrough communication; and a presentation unit for presenting an enduser with a probable cause of a detected defect in said monitored objectin either textual or visual form, said probable cause having beenisolated through analysis by said analysis unit.
 19. A dropletdischarging system comprising a droplet discharging apparatus and aninformation processing apparatus interconnected by a communicationchannel; wherein said droplet discharging apparatus includes: adetection unit for detecting changes in status of a monitored object; astorage unit for storing either detected values from said detection unitor a use history of said monitored object as status information; and acommunication unit for communicating with said information processingapparatus located externally so as to transmit said status informationto said information processing apparatus; and wherein said informationprocessing apparatus includes: an analysis unit for analyzing saidstatus information acquired from said droplet discharging apparatusthrough communication; and a presentation unit for presenting an enduser in either textual or visual form with contents of work to be doneto recover from a probable cause of a detected defect in said monitoredobject, said probable cause having been isolated through analysis bysaid analysis unit.
 20. A droplet discharging apparatus comprising: adetection unit for detecting changes in status of a monitored object; astorage unit for storing either detected values from said detection unitor a use history of said monitored object as status information; and acommunication unit for communicating with an information processingapparatus located externally so as to transmit said status informationto said information processing apparatus.
 21. The droplet dischargingapparatus according to claim 20, further comprising an authenticationunit which, given a request to rewrite a driving condition held in astorage unit regarding a discharge head, allows only a communicatingparty having been authenticated for access to said storage unit torewrite said driving condition therein for said discharge head.
 22. Thedroplet discharging apparatus according to claim 20, further comprisinga discharge head for deflectively discharging droplets through onedischarge port at a plurality of pixel areas in adaptive fashion under aselectively established driving condition.
 23. The droplet dischargingapparatus according to claim 20, wherein said status informationconcerns any one of a head cartridge, an ink cartridge, and a cleaningunit.
 24. The droplet discharging apparatus according to claim 20,wherein said status information concerns a discharge head.
 25. Aninformation processing apparatus for carrying out information processingneeded to recover from a defective function of a droplet dischargingapparatus connected with said information processing apparatus via acommunication channel, said information processing apparatus comprising:a communication unit for receiving status information from said dropletdischarging apparatus; an analysis unit for analyzing either detectedvalues of changes in status of a monitored object or a use history ofsaid monitored object, said detected values or said use history havingbeen acquired as said status information from said droplet dischargingapparatus; and a presentation unit for presenting an end user with aprobable cause of a detected defect in said monitored object in eithertextual or visual form, said probable cause having been isolated throughanalysis by said analysis unit.
 26. The information processing apparatusaccording to claim 25, wherein, if a change of a driving condition forsaid droplet discharging apparatus is found conducive to recovering fromsaid defective function of said droplet discharging apparatus, then saiddriving condition is replaced by a recommended value.
 27. Theinformation processing apparatus according to claim 25, wherein saidpresentation unit presents items related to said probable cause isolatedthrough analysis in such a manner that the presented items areassociated with and distinguishable from normal corresponding items. 28.An information processing apparatus for carrying out informationprocessing needed to recover from a defective function of a dropletdischarging apparatus connected with said information processingapparatus via a communication channel, said information processingapparatus comprising: a communication unit for receiving statusinformation from said droplet discharging apparatus; an analysis unitfor analyzing either detected values of changes in status of a monitoredobject or a use history of said monitored object, said detected valuesor said use history having been acquired as said status information fromsaid droplet discharging apparatus; and a presentation unit forpresenting an end user in either textual or visual form with contents ofwork to be done to recover from a probable cause of a detected defect insaid monitored object, said probable cause having been isolated throughanalysis by said analysis unit.
 29. The information processing apparatusaccording to claim 28, wherein, if a change of a driving condition forsaid droplet discharging apparatus is found conducive to recovering fromsaid defective function of said droplet discharging apparatus, then saiddriving condition is replaced by a recommended value.
 30. Theinformation processing apparatus according to claim 29, furthercomprising an authentication unit for allowing a communicating party toreplace said driving condition only if said communicating party isauthenticated for access to a storage unit attached to said dropletdischarging apparatus and retaining said driving condition.
 31. Theinformation processing apparatus according to claim 29, wherein saidrecommended value is input by said end user through a display screen.32. The information processing apparatus according to claim 28, whereinsaid presentation unit presents items related to said probable causeisolated through analysis in such a manner that the presented items areassociated with and distinguishable from normal corresponding items. 33.An information processing method for use with an information processingapparatus connected to a droplet discharging apparatus via acommunication channel, said information processing method comprising thesteps of: analyzing either detected values of changes in status of amonitored object or a use history of said monitored object, saiddetected values or said use history having been acquired as statusinformation from said droplet discharging apparatus; and presenting anend user with a probable cause of a detected defect in said monitoredobject in either textual or visual form, said probable cause having beenisolated through analysis in said analyzing step.
 34. An informationprocessing method for use with an information processing apparatusconnected to a droplet discharging apparatus via a communicationchannel, said information processing method comprising the steps of:analyzing either detected values of changes in status of a monitoredobject or a use history of said monitored object, said detected valuesor said use history having been acquired as status information from saiddroplet discharging apparatus; and presenting an end user in eithertextual or visual form with contents of work to be done to recover froma probable cause of a detected defect in said monitored object, saidprobable cause having been isolated through analysis in said analyzingstep.
 35. A program for use with a computer incorporated in aninformation processing apparatus connected to a droplet dischargingapparatus via a communication channel, said program causing saidcomputer to carry out the steps of: analyzing either detected values ofchanges in status of a monitored object or a use history of saidmonitored object, said detected values or said use history having beenacquired as status information from said droplet discharging apparatus;and presenting an end user with a probable cause of a detected defect insaid monitored object in either textual or visual form, said probablecause having been isolated through analysis in said analyzing step. 36.A program for use with a computer incorporated in an informationprocessing apparatus connected to a droplet discharging apparatus via acommunication channel, said program causing said computer to carry outthe steps of: analyzing either detected values of changes in status of amonitored object or a use history of said monitored object, saiddetected values or said use history having been acquired as statusinformation from said droplet discharging apparatus; and presenting anend user in either textual or visual form with contents of work to bedone to recover from a probable cause of a detected defect in saidmonitored object, said probable cause having been isolated throughanalysis in said analyzing step.